Malicious Women Co.
Ship Shield - Loss, Theft, Damage Protection
Ship Shield is a package protection we offer here at Malicious Women Candle Co. If your package is lost or says it was delivered and it is nowhere to be found after three business days, we can assure you that MWC will replace your lost, stolen or damaged package if you have opted in.
To file a claim, simply fill out our easy, one-page claim form by clicking the link in the confirmation email you received after you placed your order on Maliciouswomenco.com. Our team will review and reach out to you within 1-2 business days of submitting your lost package claim.
Malicious Women Co offers you the option to protect any purchase via our Ship Shield Program, because once your order leaves our facility, Malicious Women Co is NOT RESPONSIBLE for any lost, stolen, or damaged packages.
File A Claim Here: https://maliciouswomenco.com/pages/ship-shield
Since the risk of loss for and title to the products in your order passes to you once we deliver them to the post office, you may opt to have Malicious Women Co Ship Shield cover this risk for an additional $.99* at checkout.
If you elected to be responsible for the risk of loss for your order and you believe your package has been lost, stolen, or damaged during transit, you will need to file a claim through USPS.
*Malicious Women Co does not share this fee with any third party and is solely responsible for the risk of loss during transit.
*Small weight associated with Shipping Shield will not affect the price of your shipping